Who we are

Last Updated: 23 January 2025

Welcome to otdfurniture.co.za (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit our website www.otdfuniture.co.za or make a purchase from us.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use our website.

Information We Collect

We may collect the following types of information:

a. Personal Information

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment information (e.g., credit card details, Payfast or Payflex)

• Account credentials (username and password)

b. Non-Personal Information

• IP address

• Browser type and version

• Device information (e.g., operating system, device type)

• Cookies and tracking data (see Section 5 for more details)

c. Order Information

• Purchase history

• Product preferences

• Customer service interactions

How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders

• To communicate with you about your orders, account, or inquiries

• To improve our website, products, and services

• To personalize your shopping experience

• To send promotional offers, newsletters, and updates (with your consent)

• To comply with legal obligations and prevent fraud

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data (e.g., payment information)

• Secure socket layer (SSL) technology

• Regular security audits

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Enhance your browsing experience

• Analyze website traffic

• Remember your preferences and shopping cart items

You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the data we hold about you.

• Correction: Request corrections to inaccurate or incomplete data.

• Deletion: Request deletion of your data under certain conditions.

• Opt-Out: Opt-out of marketing communications or data sharing.

To exercise these rights, please contact us at [email protected].

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Phone:065 926 0558